Privacy Policy

Introduction

Royal Spa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book an appointment
• Contact us via phone, email, or WhatsApp
• Fill out a contact form on our website
• Visit our spa facility

This information may include:

• Name
• Email address
• Phone number
• Service preferences
• Payment information (processed securely)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of visit

How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Communicate with you about your appointments
• Respond to your inquiries and provide customer support
• Send you promotional materials (with your consent)
• Improve our services and website
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business
• Legal authorities when required by law
• Laguna Global affiliated entities for business purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Object to processing of your information

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: info@royalspadxb.com
• Phone: +971 52 419 1188
• Address: Radisson Blu Hotel, Dubai Silicon Oasis, Dubai, UAE